1. Included round
Unless stated otherwise, standard packages include one consolidated revision round requested within 7 calendar days of initial delivery. Submit one collected list of changes.
2. Included changes
Revisions cover wording, presentation, formatting preferences consistent with the brief, adjustments to supplied facts, and reasonable changes to align with the approved instructions.
3. Additional scope
A new document, audience, purpose, substantial new content, or changed approved requirements may need a separate quote. No additional charges apply without your approval.
4. Corrections we owe
Correcting an error we introduced or making a file conform to the agreed scope does not consume your included revision round. The 7-day window does not prevent later reporting of such issues or restrict applicable rights.
5. Revision timeline
Ordinary revisions normally take 2–3 business days after a complete request. If more time is needed, we confirm the expected date.
6. Quality concerns
Contact support with the order number, affected file, and issue. Depending on the circumstances, we offer an appropriate correction, re-performance, or refund.
Company information
Otaniko INC
4802 SANTA MARGARITA LAKE RD
SANTA MARGAR, CA 93453
United States
Business contact: TAYLOR HOOVER. Email and telephone are pending. See Contact & project brief.